Frequently Asked Questions

No account needed. Pick a campaign, choose the number of trees (or an amount), enter your name and email (or stay anonymous), then transfer via the generated VietQR code to the VIEN NGHIEN CUU TRUYEN THONG PHAT TRIEN account (MB Bank) with the pre-filled TB… reference code.

We reconcile transfers using the TB… reference code in the transfer note. Once matched, your donation is marked successful and a digital certificate is issued — shown on the result page and emailed to you if you provided an email.

Every successful donation gets its own digital certificate page (with a downloadable PDF) recording the donor name, number of trees and campaign. The certificate link is unique — feel free to share it.

Yes. When you choose anonymity, your public display name becomes "Anonymous donor" on the supporters list; your digital certificate is still issued as usual.

The planting location is stated on each campaign page (province and project area). Trees are planted by implementing partners following each campaign's seasonal schedule; photos and milestones are updated in the campaign's Activities tab.

Very. Every transaction has its own reference and appears on the campaign's public supporters list; tree progress updates in near real time. Summary reports and transparency publications are posted in the Reports section.

Treebank tailors CSR models to your business: loyalty points to trees, a % of product/service revenue, fundraising runs, customer gifts, internal engagement and more. Browse featured partnerships on our homepage and reach out via the Contact page.